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Medicare Counseling and Advisors

SHIP is Alabama's State Health Insurance Assistance Program. SHIP counselors and volunteers are committed to helping participants make informed choices regarding health insurance benefits. Counselors and volunteers are not affiliated with any insurance company and will not attempt to sell insurance. All counseling records are strictly confidential.

SHIP is a trusted source for information about Medicare, related health insurance, and low-income resources. SHIP counselors can help participants know and understand their insurance options. SHIP will:

  • Help you understand Medicare benefits

  • Help you determine which Medicare Prescription Drug Plan best fits your needs

  • Answer your questions about Medigap, long-term care insurance policies, and other health insurance programs for seniors

  • Assist Medicare beneficiaries in specific areas such as home health benefits, Medicare claims and appeals and other similar issues

  • Provide details about benefits available in your area and refer you to other helpful programs

SHIP provides FREE education, counseling and information concerning:

  • Medicare

  • Medicare supplements

  • Medicare savings programs

  • Medicaid

  • Prescription drugs

  • Plan comparisons

  • Billing & Claims

  • Rights and Protections

  • Long-term care

For more information, contact the SHIP in your area by calling your local Area Agency on Aging (AAA) and Aging & Disability Resource Center (ADRC) 1.800.AGE.LINE (1.800.243.5463) or visit:

If you prefer a more guided approach, you can also contact Medicare Advisors of Alabama to speak to a local agent at 205.704.9020.

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